The hospitality industry culture profile: A measure of individual values, organizational culture, and person-organization fit as predictors of job satisfaction and behavioral intentions

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TEPECİ M., Bartlett A.

International Journal of Hospitality Management, vol.21, no.2, pp.151-170, 2002 (Scopus)

• Publication Type: Article / Article
• Volume: 21 Issue: 2
• Publication Date: 2002
• Doi Number: 10.1016/s0278-4319(01)00035-4
• Journal Name: International Journal of Hospitality Management
• Journal Indexes: Scopus
• Page Numbers: pp.151-170
• Keywords: Culture, Employee attitudes, Hospitality, Person-organization fit, Values
• Manisa Celal Bayar University Affiliated: No

Abstract

This study develops the hospitality industry culture profile, an instrument to assess organizational culture and individual values in hospitality organizations. An eight-factor structure of hospitality culture is identified. The effects of organizational culture, individual values, and the fit between the two (person-organization fit) on employees' job satisfaction and behavioral intentions are assessed. Person-organization fit is shown to explain significant outcome variance. Implications are considered for assessing and enhancing person-organization fit in hospitality organizations. © 2002 Elsevier Science Ltd. All rights reserved.