BİRİM, Ş. Et Al. 2016. A Model of Business Performance in the US Airline Industry: How Customer Complaints Predict the Performance. Business Studies Journal , vol.8, no.2 , 96-111.

BİRİM, Ş., Anıtsal, M. M., & Anıtsal, İ., (2016). A Model of Business Performance in the US Airline Industry: How Customer Complaints Predict the Performance. Business Studies Journal , vol.8, no.2, 96-111.

BİRİM, ŞULE, Meral Melek Anıtsal, And İsmet Anıtsal. "A Model of Business Performance in the US Airline Industry: How Customer Complaints Predict the Performance," Business Studies Journal , vol.8, no.2, 96-111, 2016

BİRİM, ŞULE Ö. Et Al. "A Model of Business Performance in the US Airline Industry: How Customer Complaints Predict the Performance." Business Studies Journal , vol.8, no.2, pp.96-111, 2016

BİRİM, Ş. Anıtsal, M. M. And Anıtsal, İ. (2016) . "A Model of Business Performance in the US Airline Industry: How Customer Complaints Predict the Performance." Business Studies Journal , vol.8, no.2, pp.96-111.

@article{article, author={ŞULE ÖZTÜRK BİRİM Et Al. }, title={A Model of Business Performance in the US Airline Industry: How Customer Complaints Predict the Performance}, journal={Business Studies Journal}, year=2016, pages={96-111} }