GÜVEN, E. And IŞIK, Ö. E-WOM:The New Consumer Megaphone – Underlying Reasons and Related Factors. 2019. In Leveraging ComputerMediated Marketing Environments , IGI Global, Hershey PA, 311-327.

GÜVEN, E., & IŞIK, Ö., (2019). E-WOM:The New Consumer Megaphone – Underlying Reasons and Related Factors. Leveraging ComputerMediated Marketing Environments (pp.311-327), Hershey PA: IGI Global.

GÜVEN, ESRA, And ÖZLEM IŞIK. "E-WOM:The New Consumer Megaphone – Underlying Reasons and Related Factors." In Leveraging ComputerMediated Marketing Environments , 311-327. Hershey PA: IGI Global, 2019

GÜVEN, ESRA And IŞIK, ÖZLEM. "E-WOM:The New Consumer Megaphone – Underlying Reasons and Related Factors." Leveraging ComputerMediated Marketing Environments , IGI Global, 2019, pp.311-327.

GÜVEN, E. And IŞIK, Ö. (2019) "E-WOM:The New Consumer Megaphone – Underlying Reasons and Related Factors", Leveraging ComputerMediated Marketing Environments . Hershey PA: IGI Global.

@bookchapter{bookchapter, author ={ESRA GÜVEN And author ={ÖZLEM IŞIK}, chaptertitle={E-WOM:The New Consumer Megaphone – Underlying Reasons and Related Factors}, booktitle={ Leveraging ComputerMediated Marketing Environments}, publisher={IGI Global}, city={Hershey PA},year={2019} }